This Halloween, it’s not just ghosts and ghouls giving Microsoft Dynamics 365 CRM users a fright—it’s the features quietly vanishing into the night! Here’s a quick rundown of the haunted halls of CRM, where deprecations lurk around every corner.

Time’s ticking – Dynamics NAV goes unsupported in 2028! Worried what an upgrade to Business Central might mean? Let’s bust some myths and put your mind at rest.

If you’re using Microsoft Dynamics 365, you’re already on the right track but when Dynamics 365 Customer Engagement (CRM) and Microsoft Dynamics 365 Business Central work together, that’s when the magic really happens. Integration isn’t just a technical activity, it’s a smarter way to run your business.

For the second time in a few short weeks, we’ve grown our team on the island of Ireland to strengthen the service and support we deliver for Irish manufacturers and distributors.

Heads-up! Back in May, Microsoft announced a price rise for Business Central, kicking in this November. It’s the first time prices have changed in over five years, so while it’s not the best news, it does reflect all the extra features and improvements you’ve been getting.

For small and medium-sized businesses, having the right CRM system – like Microsoft Dynamics 365 CRM, otherwise known as Dynamics 365 Customer Engagement can be a game-changer, but just as important as the tech itself is the partner you choose to implement and support it. So, what should you look for in a CRM support partner? Here’s our top tips: