Managing the switch from B2B to B2C with e-commerce won’t come naturally to most food manufacturers and distributors. So, what obstacles do you have to overcome and how can a Microsoft Dynamics 365 food ERP software help?

Despite the pandemic causing uncertainty and chaos for some sectors, the food industry, however, has seen new records for November as consumers hope for a better end to the year.

From one extreme to the other, businesses within the food industry have had to respond quickly to the changes.

In the face of the current global pandemic, every business has been forced to re-evaluate and develop new ways for customers/staff to access their product/system.

During these unprecedented times, COVID-19 has completely changed our daily lives. The way that consumers are shopping to get those essential food items such as milk, bread and cleaning items has changed due to lockdown and social distancing measures being put into place. Many more are turning to online deliveries to get what they need but encounter long waits for deliveries, face long queues outside the supermarket and some empty shelves due to panic buying and stockpiling.

Each time we meet a new Food company, it’s our job to find out what is frustrating them and identify how our systems can help. I’d be lying if I said I didn’t hear the word ‘spreadsheets’ uttered every time!