As a Consumer Goods manufacturer, it’s typical to be driven by two major goals: pleasing your customers and matching the retailers demand for your product.

Sana’s B2B Buying Process 2019 report will help you to learn more! The report will also explain the benefits of you having a slick e-Commerce solution that is integrated to your Dynamics NAV/365 Business Central system.

 So what processes are cross-industry compatible that aren’t already included in Dynamics 365? The first one that immediately springs to mind is product non-conformance.

Dynamics Customer Day 2019 is now less than two months away... don’t worry, there is still plenty of time for you to join us at the Manufacturing Technology Centre in Coventry on Wednesday 13th November. 

As with most releases within Dynamics, Microsoft gives us some nice shiny new features to play with, but they also take a few things away. This blog post will look at the areas of Dynamics 365 Customer Engagement that could start to be problematic if you’re using them.

Previously, we’ve looked at an overview of this Unified interface as well as a quick run through of how the general navigation has changed. For this blog, I’m going to show you what’s changed within the form itself.