Sales Order Agent in Microsoft Dynamics 365 Business Central: What are the Key Benefits for Business?
Reading time: 2 - 3 minutes
In this mini blog (part 2 of our series on Sales Order Agents), we delve into how these AI agents help you and your team work more efficiently. Sales Order Agents are just one of the many examples of exciting functionality that Microsoft Copilot is bringing to Dynamics 365 Business Central, helping businesses boost productivity by taking care of the key aspects of the sales order process. Let's explore how they allow your team to focus on what they do best!
What key benefits will Sales Order Agents in Dynamics 365 Business Central bring to my business?
- Enhanced efficiency: Inefficiency can hold your business back, making you unable to prioritise the important tasks that help your business grow. Sales Order Agents handle the majority of the time-consuming tasks in the sales order process. This allows your team to focus on what’s important rather than mundane tasks such as email correspondence (which the agent can do for you - all you need to do is press send!)
- Sales Orders are created automatically: Does manually creating Sales Orders take the most time out of your day? The Agents will receive and analyse customer requests via email and will automatically generate a sales order after receiving approval from a human (yes, you will be needed to press a button on occasion!) and after checking the available inventory. No longer do you need to piece together the necessary information yourself - the Agent can do it all for you.
- Works using natural language: Worried that you need to tell the Sales Order Agent what you need it to do using technical specifics to give the prompt? The Sales Order Agent can undertake tasks when prompted with natural language commands (no need for complex coding) which makes it easy to use.
- They filter through the email noise: Feel as though you spend a lot of time wading through spam emails that stop you getting to customer orders or queries? Good news! The Sales Order Agent filters out irrelevant and malicious email content, helping you to wrap up the order process much quicker by making it easier to find what you’re actually looking for.
- Accuracy guaranteed: Spending a lot of time rectifying inaccuracies? As the Agents work according to predefined rules that you set, sales orders are enacted consistently and accurately, eliminating the risk of human error and speeding up the Sales Order process through automation.
- Enhanced security : Wanting to better protect your business from threats and data breaches? The Agents safeguard against phishing attempts and other malicious activities, protecting your business from potential threats. Always nice to have one less thing to worry about!
Sales Order Agents will available in preview soon but in the meantime, you can read our first mini blog on Sales Order Agents and can find out more on Microsoft’s website. Feel free to get in touch should you have any questions.