How to make Microsoft Dynamics 365 CRM as invaluable as your ERP software

In this episode of Tecman Talks Dynamics, we’re discussing how the world of CRM has changed over the years. From the challenges faced historically, why we think the product is changing, and how to make sure your Microsoft Dynamics 365 CRM set up is a success from the very beginning.

When thinking about CRM software many people don’t see the true value, often seeing these solutions come and go within their business without creating any positive impact. Businesses are often far more invested in their ERP software, but we think a good CRM solution is just as invaluable as ERP.

But how do you make sure the software will work for you and your team, and what value will it actually bring?

Head of CRM here at Tecman, Jason, sits down with Sales & Marketing Director, Liam, to find out what steps you need to be following to make sure your CRM solution “sticks” and works for you. Microsoft Dynamics 365 CRM has come a long way from the early noughties idea of CRM software. It’s more than just a place to store your customer data, it’s a way to make your business stand out from the crowd with an exceptional, streamlined customer journey.

But Dynamics 365 CRM can’t work on its own. Learn more about what you need in a partner to really bring your solution to life. How should you go about starting with Dynamics 365 CRM and what do you need to consider when it comes to development? We find the reason CRM is often seen as disposable is because the proper foundations are lacking, something the right Microsoft partner will help guide you through.

Tune in today and find out:

• How to make your CRM solution as invaluable as your ERP software
• How CRM is developing and evolving (and why you can’t afford to be left behind)
• Why your choice of Microsoft Dynamics 365 CRM can make a huge difference in whether your CRM software will “stick”
• How to go about getting up and running with Dynamics 365 CRM