Webinar: How do you communicate with your customers during a crisis with CRM?
22 April 2020 11:30 - 12:30
Reading time: 1 minute
The best way to keep customers is first rate customer service. That means giving them the option to transact that suit them and is fast and efficient for you. Increasingly that’s trading electronically via the web or EDI, after all why would they want to type it into your system and well as their own?
You still need a great customer service experience that enables your people to answer those questions instantly. That means having the information they need that’s fast and easy to access.
In this session we’ll show you the latest Business Central order processing complete with Inbound order validation, pricing & discounts, approvals and returns. Maybe you use it already but do you know everything it does? We’ll take you through different scenarios show how you should be handling them. After all, complacency is your enemy right? Why wouldn’t you up your companies game?
Event information
- Event Location:
- Online